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Lufthansa Airlines Flight Cancellation Policy

Date: 2023-10-03   Category: Blog   Author: Cheap Booking Flight
Lufthansa Airlines Flight Cancellation Policy

Lufthansa Airline's excellence lies in quality and service. Well-known for prioritising customer focus, Lufthansa was established in 1927. With over 200 destinations across 80 countries, Lufthansa offers global flights. Passengers select Lufthansa thanks to its punctuality, comfort, and friendly personnel. Up to 24 hours before, Lufthansa flights can be cancelled. Fully refundable tickets come with no cancellation fees. With Lufthansa, non-refundable tickets cannot be cancelled. Lufthansa Airline Flight Cancellation Policy Learning.

Dial 1-877-657-0890 or 1-800-645-3880 to get detailed info regarding Lufthansa Airlines flight cancellation policy. Lufthansa Airline is available to help with concerns about their flight cancellation policy.

Below are the Lufthansa Airlines cancellation policy you can read:

  • All types of fares are eligible for full refunds if cancelled within 24 hours of booking for flights departing after seven days. 
  • Lufthansa cancellations qualify for full refunds. 
  • Flight delays qualify for a full refund if delayed:
  1. It is triggered by an irregularity for more than one day before your flight departure.
  2. A departure was delayed by more than five hours due to an irregularity.
  • Refundable tickets qualify for refunds.
  • Flights or trips impacted by COVID-19 will be fully refunded (effective June 1, 2022). 
  • Full refunds are available for boarding denials on confirmed reservations. 
  • A passenger unable to catch a flight due to special circumstances can receive a full refund subject to documentary evidence and Lufthansa's approval.

Why You Might Need To Cancel Your Flight?

You might need to cancel your flight for several reasons. Some are mentioned below:

  • Weather conditions like hurricanes, snowstorms, or heavy fog can significantly affect flight cancellations.
  • An aircraft mechanical issue could also cause a flight cancellation.
  • If an issue is found during maintenance, the plane is grounded until resolved.
  • Personal reasons may justify cancelling your flight at times. Urgent attention may be needed for illness or family emergencies.
  • You may need to cancel your flight due to unplanned events like natural disasters at your destination.

Lufthansa Airline 24-Hour Cancellation Rule

With Lufthansa Airlines' 24-hour cancellation policy, cancel your flight and receive a full refund if:

  • Within 24 hours, the purchase is cancelled.
  • At least seven days have passed since your flight departed.

Under Lufthansa's policy, all tickets, non-refundable or otherwise, come with 24-hour cancellation terms. Booked within 24 hours and at least seven days away, your flight must be cancelled. Eligibility for a full refund depends on meeting both conditions.

Refundable Vs. Non-Refundable Tickets On Lufthansa Airline

  • The Cancellation Policy at Lufthansa covers any unused portion of a ticket booked on a cancelled flight.
  • According to Lufthansa's cancellation and refund policy, the refund will be made to the passenger named on the ticket.

It may be difficult to process or claim this refund if the name needs to be corrected. You can avoid the trouble by following Lufthansa's name change policy.

  • Lufthansa cancelled flight refunds are eligible if the flight schedule is determined or fails to operate within two weeks of the scheduled departure time. 
  • Lufthansa cancellation charges of USD 200 are subtracted from the refunded value and amount. 
  • If the cancellation request is made six months after the expiration of the booking validity, Lufthansa will not refund the flight. 
  • All refunds must be claimed via Lufthansa's cancelled flight contact number.

How To Cancel A Lufthansa Flight?

Lufthansa can cancel flights via both online and offline methods. Taking a closer look at each one: 

Cancel Flight Tickets Online

You can cancel your Lufthansa flight online by following these steps:

  • To log in with your booking details, click 'Manage Booking' on Lufthansa's website.
  • Provide the passenger's last name and booking reference to complete the reservation. Cancel or change bookings that will be exhibited. Highlighted in the booking summary is a 'refundable fare' booking.
  • To confirm your cancellation selection, click the 'Cancellation' button next to the booking.
  • With your booking, refund information will be sent to you. The information regarding your travel credit will show up on your booking if your ticket is non-refundable.
  • Confirmation via email will follow once the cancellation has been done.
  • Refunding the amount, we will cancel your flight and do so to your bank account or debit/credit card.

The Lufthansa cancellation policy due to COVID-19 suggests this method when reversing your flight. You can cancel your flight yourself in less time with this service.

Lufthansa Airline Flight Cancellation Fees

Depending on your travel class, cancellation fees range from USD 300 to 750 per passenger. 

     1. Cancellation fees for Economy Class

  • Cancellation of Economy Saver and Economy Basic fares is not possible.
  • You can cancel and receive a refund of USD 300 for Economy Basic Plus I fares.
  • It is free to cancel and refund Economy Flex II fares.

     2. Cancellation Fees For Premium Economy

  • It is not possible to cancel Premium Economy Basic fares.
  • It is possible to cancel and receive a refund of USD 500 for Premium Economy Basic Plus II fares.
  • Premium Economy Flex fares can be cancelled and refunded for free.

     3. Cancellation Fees For Business Class

  • Cancellation of Business Basic fares is not possible. 
  • For USD 500, Business Basic Plus II fares can be cancelled and refunded.
  • You can cancel and refund Business Flex fares for free.

      4. Cancellation fees for First Class

  • It is not possible to cancel the first basic fares. 
  • There is a USD 500 cancellation and refund fee for First Basic Plus fares.
  • There is a USD 750 cancellation and refund fee for First Basic Plus II fares.
  • It is free to cancel and refund First Flex fares.


Best in class regarding passenger services, Lufthansa stands out as a leading airline. Reviewing the cancellation policy is key before making any modifications. Read Lufthansa's cancellation policy carefully. Helpful as per your needs. I hope you find this article. Stay Safe.

Also Read: ITA Airways Change Flight Policy

Frequently Asked Questions

Q. What is the Lufthansa Airlines Flight Cancellation Phone Number?
Ans. For Lufthansa Airlines Flight Cancellations, dial 1-877-657-0890 or 1-800-645-3880. The Lufthansa toll-free number allows flight changes or cancellations.
Q. Can I cancel my Lufthansa flight for any reason within 24 hours of booking?
Ans. Yes, you can cancel your Lufthansa Flight for any reason within 24 hours of booking. You will also get a full refund. Lufthansa gives you comfort and credibility to make changes to your flight ticket.
Q. Are Lufthansa's cancellation fees the same for all routes?
Ans. Lufthansa does not have cancellation fees, regardless of the flight details, including route, date, and time. Not all travel destinations have the same cancellation fee policies. To learn more, you can contact our customer service by phone.
Q. What happens if my Lufthansa flight is cancelled due to bad weather?
Ans. Lufthansa Airlines will fully refund you if your flight is cancelled because of bad weather. They give Full assurance of a full refund to their passengers.
Q. Can I cancel a non-refundable Lufthansa ticket?
Ans. Flight bookings with Lufthansa can be cancelled and refunded online 24 hours before departure.