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How Do I Contact Air Canada?

Date: 2023-10-19   Author: Cheap Booking Flight
How Do I Contact Air Canada?

How do I contact Air Canada?

Contacting Air Canada customer service is easy if you know how to do it. The Air Canada customer support number is one of the best ways to reach them. You can get in touch with their customer service through this. This airline is known for its great customer service. Every customer gets smooth, efficient, and enjoyable service from our team. 

Air Canada's customer service department is available 24/7 to help with questions, concerns, or problems. Customer service can help you book a flight, change an existing reservation, or cancel a flight. Their customer service representatives are well-trained to provide you with the best assistance. Find out how to contact Air Canada and talk to someone live below.


How do I contact Air Canada by phone?

​To contact Air Canada for general inquiries and booking reservations, call their customer service phone number at 000 800 040 1885 or 1-877-657-0890 (OTA). It's open 24/7, so you can call whenever it's easiest for you.

You can call this number if you need wheelchair assistance, medical support, or anything else special.

Due to high call volumes, wait times may be longer than usual. Allow for extra time when planning your call and allow for a customer service rep to answer.

Use the appropriate phone numbers based on your needs to contact Air Canada for inquiries and assistance, ensuring a smooth and well-supported travel experience.

Check out: How Do I Get a Hold of Air France?


How do I contact Air Canada customer service?

There are multiple ways you can contact Air Canada customer service. You can dial their official phone number and get assistance through online methods like their live chat option, email address, and social media channels, or by visiting their Contact Us option. These options are mentioned in detail below:

Connect through the Air Canada reservations phone number: Call the Air Canada reservation number, 000 800 040 1885, or 1-877-657-0890 (OTA). Choose your preferred language from the voicemail instructions. Press 1 for a new reservation or to modify a booking. You have to press 2 to claim a refund. To get help with issues related to baggage, you must press 3. Press 4 to file a complaint or to share your suggestion. Press 5 to connect with a customer service representative. Their customer service representative will help you solve your queries easily. 

Contact Air Canada customer service at the airport desk: Find the Air Canada desk at the airport. This desk is located in the airport check-in area. Talk to an Air Canada customer service agent. If you have any issues or questions, they can help. Tell the customer service representative what's wrong. Explain your issue or question clearly and patiently so they can help you. 

Reach Air Canada customer service chat for assistance:  Air Canada provides a chat with an icon on its contact page. Alternatively, you can visit Air Canada's website for a live chat option. Log in to your Air Canada account under the homepage. Select Contact Us after that. Under the live chat box, select the Chat Now facility and describe your problem. Air Canada's live chat person will respond perfectly and instantly to your questions.

Connect to Air Canada customer service through an email address. Here, you will get a proper reply. Emailing Air Canada customer service will allow you to share query-related documents such as flight tickets, medical records, vouchers, etc. You must fill out the travel details in your email by tapping Send that email, and within 24 hours, customer service will revert to you. 

Use Whatsapp to reach them: Air Canada also has the option of a Whatsapp chat available on Air Canada's official website. By clicking on the icon, you will be connected to their WhatsApp number in your WhatsApp message box. You can stay informed about your flight details, quick updates, and many other things through WhatsApp. You will get assistance from an Air Canada customer service agent.  

Use social media platforms to solve queries: With social media platforms, passengers can ask questions, provide feedback, and get help without having to call or email. Air Canada has a Facebook page where you can contact them directly. Air Canada is active on Twitter, giving real-time updates and engaging with passengers. Also, Air Canada has an Instagram account where you can follow them and get notifications about their new deals and discounts. Below are the social media links you can use to contact them:


How do I contact Air Canada customer relations?

To contact Air Canada customer relations, it is recommended to use their official web form, accessed through the following link: Air Canada Customer Relations Webform. If you use the web form, you'll get an acknowledgement with a case number. You should hear back from them within 30 days. You don't need to follow up on the email.

In addition, you can reach out to Air Canada via social media, but the response time might be slower. Here are some social media channels:

 Air Canada customer service is available via phone, email, live chat, and even a dedicated complaint tool. ​To speak with a representative, call the general Air Canada phone number at 000 800 040 1885 or 1-877-657-0890 (OTA). If you prefer email correspondence, you can email your query to Or email them using the online form on the Air Canada website.

You can also access Air Canada customer service chat from the company's website, where you can message them with the query you are facing and get instant replies. They will provide you with the most accurate answers.

The best part is that you can visit your nearest Air Canada customer service desk at any international airport and get connected with their customer service agent. 


Air Canada customer service email

Air Canada has a customer service email,, through which you can get assistance. If you need special assistance with your travel, you can email customer care at To report accessibility issues, you can email Additionally, journalists and bloggers can contact the Media Relations Team at, and for privacy policy inquiries, you can write to The response can be slower than with other methods. 



Air Canada's multi-faceted approach to customer service ensures that you have various channels to seek assistance based on your needs, making it easy to get help. Various contact options reflect the airline's commitment to comprehensive customer care. Whether by phone, email, live chat, or social media, Air Canada's customer support remains accessible and responsive to provide the correct assistance and resolution to customer inquiries. We provide the details you may need to contact Air Canada customer service. I hope you get all your queries solved. 


Frequently Asked Questions

Q. When is the best time to call Air Canada Customer service
Ans. There's an Air Canada contact center at 1 Air Canada Way, Saint John, NB E2K 0B1, Canada. Standard business hours are usually 9:00 AM to 5:00 PM, seven days a week. They are available for 24/7 assistance if you need urgent advice. One of the assistants will always be available to assist you.
Q. Is Air Canada Customer service for 24 hours
Ans. Yes, Air Canada Airlines has a 24-hour customer service where you can ask your customer service agent about ticketing, flight-related, or customer service-related issues at any time of the day. You can expect quick responses and assistance from their 24-hour customer service. They are known for providing the best guidance.
Q. How do I contact Air Canada by phone in the UK
Ans. Air Canada has a separate contact number, 000 800 040 1885 or 1-877-657-0890 (OTA), for people who want to contact Air Canada customer service from the United Kingdom. During regular business hours, this number is toll-free. You can call this number anytime, and an assistant will help you solve your queries. You can make informed decisions about your travel plans by talking to an Air Canada customer support assistant about the airline's policies, routes, and fares.

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