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Fiji Airways Refund Policy

Date: 2023-09-26   Author: Cheap Booking Flight
Fiji Airways Refund Policy

Formerly known as Air Pacific, Fiji's national airline is now known simply as Fiji Airways. Established in 1951, it is based in Nadi and operates international and domestic flights. The airline's new planes provide safe and comfortable flights. Fiji Airways is a popular regional airline serving the Pacific, Australia, New Zealand, Asia, and the US. The airline is known for its excellent customer service and genuine Fijian friendliness, making every voyage enjoyable. Fiji Airways offers food, entertainment, duty-free shopping, and comfy seating. Read below to learn more about Fiji Airways Refund Policies. 

To connect to Fiji Airways' customer service, call 1-877-657-0890 or 1-800-227-4446. Fiji Airways will assign you an agent to guide you regarding Fiji Airways Refund Policies. 

Below are the guidelines to get a refund from Fiji Airways:

  • If you wish to submit an allowance request to Fiji Airways, please familiarize yourself with Fiji Airways' refund policy before submitting your request to avoid paying additional fees. You can visit the official website for guidance or refer to the information below for advice on Fiji Airways policies.
  • If a passenger cancels a booking and submits an allowance request within 24 hours of booking, the airline will not charge an elimination fee or penalty.
  • If the passenger requests a refund 24 hours after booking, they will be required to pay a cancellation fee of approximately $120-500, after which the balance will be refunded. Passengers with economy class tickets will not get any refund but will get travel attention, which they can use in future reservations.
  • Following Fiji Airways refund policy, Passengers with NonFlex Biz Saver will receive a 50% refund if claimed before departure.
  • The airline will transfer the allowance amount to the same credit or debit card used when booking.

Online Refund At Fiji Airway

  • Start by visiting the Fiji Airways website or searching "Fiji Airways" in your favorite browser.
  • Visit the official portal and choose "Manage my bookings."
  • To recover your bookings, provide proper information like the Booking Reference Number and passenger's surname.
  • Click "search" after entering all the information.
  • Search for your booking, select it, and click "Cancel".
  • After these steps, follow the airline's cancellation charge policy.
  • Request a Fiji Airways refund using the "Fiji Airways refund request form."
  • Provide your details and a descriptive ticket cancellation description on the form.
  • Finally, click "submit" to email management your refund request.

Fiji Airways Cancellation Policy Due To Weather

Whether your flight is canceled because of bad weather or a technical problem, Fiji Airways will contact you immediately and ask if you want a return or a new trip. Most of the time, Fiji will rebook you on the first available plane. If there isn't one, the airline will try to make you as comfy as possible and give you a place to stay at the airport. Check with Fiji to see how they handle cancellations due to bad weather. Call the Fiji Airways customer service number or visit their website for the most recent information.

Fiji Airways Cancellation Fee

To cancel a free Fiji Airways ticket, specific conditions must be met. Otherwise, you will be required to pay a small fee determined by the airline. The fee amount may vary based on the following conditions: 

  • Cancelling your ticket at least 90 days before the departure date will result in a charge of 750 USD per ticket. 
  • Cancelling tickets 90-81 days before departure will charge 25 percent of the total ticket cost, following Fiji Airways' cancellation policy. 
  • Cancelling the ticket between 80 and 71 days before the departure date will charge 50 percent of the total ticket amount. 
  • Cancelling tickets 70-61 days before the flight's departure will charge 75 percent of the ticket price. 
  • Refund will not be eligible after 60 days or on the 60th-day cancelation of the ticket, in accordance with Fiji Airways' cancellation policy.

Ways To Cancel A Fiji Airways Flight

Fiji Airways offers various methods for canceling tickets. 

Here is an easy step-by-step guide to canceling a flight online:

  • Visit the official Fiji Airways website:
  • Go to the booking page and click on the login/sign-in option.
  • Enter your valid credentials to log in.
  • On the "My Booking" section, you will find the "Change Booking" option.
  • To retrieve the necessary information, provide your flight details and click the "next" button.
  • Fill in your surname, contact information, and other basic details.
  • Proceed to cancel the ticket. If the airline offers a refund option, complete the refund form after the cancellation.
  • You will get a confirmation for the cancellation on your provided contact details.

If you want assistance with canceling and a refund for your ticket, you can contact Fiji Airways customer service. Their knowledgeable team will cancel your ticket on your behalf and make sure you receive all the benefits.

Also Read: Air Canada Name Correction Policy


Frequently Asked Questions

Q. Are Fiji Airways offering refunds?
Ans. Fiji Airways offers refundable flights that can be canceled within the free cancellation window. If you adhere to Fiji Airways' cancellation policy and cancel your tickets, you will receive a 100 percent refund.
Q. Can I cancel Fiji Airways flight?
Ans. Yes, you can cancel your Fiji Airways flight.
Q. Is Fiji Airlines 24 hour cancellation policy?
Ans. Fiji Airways has a policy that lets you return your tickets for free if you do it within 24 hours of buying them. Book your tickets at least seven days before your flight leaves to get a total return.
Q. Can I cancel my Fiji Airways flight ticket via a phone call?
Ans. Yes. You can cancel the Fiji Airways flight ticket by phone call.

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